Included in Every Scan

Why Do NAP Mismatches Make Your Business Invisible to AI?

NAP Congruency means your Name, Address, and Phone are identical everywhere — your visible website, your structured data, and your online profiles. When they don't match, AI gets confused.

Check Your NAP — $27 GBP Fix Guide

What Is NAP?

N

Name

Your exact legal business name. "Joe's Plumbing" and "Joe's Plumbing LLC" are different to AI.

A

Address

Your full street address including suite, city, state/province, and postal code.

P

Phone

Your primary business phone number in consistent format across all platforms.

What a NAP Mismatch Looks Like

Here's a real example of what our scanner catches:

Website header:
"Smith & Co Dental"
vs
Schema data:
"Smith and Company Dental Clinic" Mismatch
Footer address:
"123 Main St, Suite 4"
vs
Schema address:
"123 Main Street #4" Mismatch
Contact page:
"+1 (780) 555-1234"
vs
Schema phone:
"+1 (780) 555-1234" Match

Why NAP Congruency Matters for AI

AI engines like ChatGPT, Claude, and Google cross-reference every piece of information about your business they can find. When your name, address, or phone differs between your visible website content and your JSON-LD structured data, AI has to guess which version is correct. Most of the time, it just gives up and recommends someone else.

Google's local search algorithm explicitly uses NAP consistency as a ranking factor. It's one of the most impactful (and easiest to fix) local SEO signals.

Frequently Asked Questions

What's the difference between NAP Congruency and Contact Integrity?
NAP Congruency compares your visible website data against your structured data (JSON-LD schema). Contact Integrity scans for ALL phone and address variants across your entire site, including old leftovers.
Does "Smith Dental" vs "Smith Dental Clinic" count as a mismatch?
Yes. To AI, those are two different businesses. Use the exact same name everywhere — your website header, footer, schema, GBP, and social profiles.
How do I fix a NAP mismatch?
Pick one canonical version for each field (name, address, phone) and update it everywhere: your website content, JSON-LD schema, Google Business Profile, Facebook, and all directory listings.
Is NAP check included in the $27 scan?
Yes. Every scan compares your visible NAP against your schema data and flags any mismatches.

Check Your NAP in 10 Seconds

Name. Address. Phone. Do they match? Find out now.

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